Terms and conditions

How many people can attend a course?

Our courses have a maximum of 15 participants.

Does the price include travel?

Yes, our price includes travel to your site if you are within a 50km radius of a Fire Security Services branch. If you are further than 50km we will discuss travel pricing with you.

Can anyone take part in virtual reality?

Yes, virtual reality training can be used by anyone, you don’t need to be technically savvy! We advise that participants with epilepsy or that suffer from vertigo seek medical advice before using virtual reality technology. These people can still gain a course certificate without taking part in the virtual reality experience.

Course cancellations

You can reschedule your course until the day before your training with no fees, though we appreciate as much notice as possible. Cancellations made within 72 hours of training (without rescheduling) will incur a 50% admin fee, cancellations or rescheduling on the day of training will be charged the full price.